Remote Monitoring and Management
The management dashboard presents all customer-site data, including: integrated performance, patch management, security monitoring, availability status, real-time alerting, graphical performance reporting, trouble ticketing, asset inventory (hardware, software, network devices, and patches); and monitoring of both local and hosted web sites as well as scripting for service automation of routine tasks.
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There are no additional IT resources required as all application management tasks are performed by certified engineers at a world class data center. Audits are performed on a pre-defined schedule, along with 24/7 alerts based on the needs of your company. They quickly & visually identify any potential risks based on performance trends. Also security holes are detected, and monitored for viruses, worms, spam-ware & other malware.